Home / FAQs
Warranty, pricing, parts, timing and pickup — the things people ask before they trust a workshop with their car.
No. As long as the correct service schedule is followed and genuine or OEM parts are used, servicing at an independent specialist does not affect your manufacturer warranty. We document every job so your service history stays intact.
We provide a written warranty on parts and labour. The exact term depends on the job and is confirmed on your quote before any work begins.
Follow the manufacturer schedule for your model, but Dubai heat and stop-start traffic are harder on oil, coolant and brakes than the schedule assumes. We will tell you if your usage justifies a shorter interval.
Yes, and we keep a digital record too, so the history is available even if the book is lost.
Genuine and OEM parts are our standard. Quality aftermarket alternatives are only used when you specifically request them, and the difference is always shown on the quote.
It depends on model, mileage and condition. Book a free inspection and you will get a fixed, itemised quote before we touch the car.
Lower overheads, not lower standards. Same diagnostic equipment, same genuine parts, without a showroom to fund.
Not without your approval. If we find something else, we stop and call you, and it is quoted separately.
Yes — free pickup and delivery across Dubai. Tell us the address and a time window when you book.
Many services are same-day. Larger jobs depend on parts availability, and we give you a realistic timeframe at quote stage rather than an optimistic one.
Yes, for shorter jobs. Let us know when booking so we can schedule you into a morning slot.
Tell us when you book and we will prioritise recovery and pickup.
Mercedes-Benz, BMW, Audi, Porsche, Land Rover, Range Rover, Volkswagen, MINI, Bentley and Jaguar. We do service other makes — send us the details and we will confirm.
[ Replace with the client’s actual position on hybrid and EV work, including any high-voltage certification held. ]
Yes. Our pre-purchase inspection is a full multi-point check with a written report and photos, so you know exactly what you are buying.
Yes, through our body shop — dent and scratch repair, paint and colour matching, and alloy rim restoration.
Message the workshop directly. A service advisor answers, not a call centre.
Open Saturday – Thursday | +971 54 266 7527
